:root {
  --bg: #f5f4f0; --panel: #ffffff; --ink: #1c1f23; --muted: #6b7078; --line: #e3e1da;
  --accent: #1f5f4a; --accent-ink: #ffffff; --accent-soft: #e4efe9;
  --warn: #9a5b00; --warn-soft: #fbf1df; --err: #a32222; --err-soft: #fbe9e7;
  --ok-soft: #e4efe9; --radius: 10px;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #15171a; --panel: #1d2024; --ink: #e8e8e6; --muted: #9a9ea5; --line: #2e3237;
    --accent: #5fb391; --accent-ink: #0f1512; --accent-soft: #1f3129;
    --warn: #e0a84a; --warn-soft: #33291a; --err: #f08a80; --err-soft: #3a2020; --ok-soft: #1f3129;
  }
}
@font-face { font-family: "Manrope"; font-style: normal; font-weight: 400 800; font-display: swap;
  src: url(/static/fonts/manrope-cyrillic.woff2) format("woff2");
  unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; }
@font-face { font-family: "Manrope"; font-style: normal; font-weight: 400 800; font-display: swap;
  src: url(/static/fonts/manrope-latin.woff2) format("woff2");
  unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329,
    U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink);
  font: 15px/1.5 "Manrope", -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
.top { background: var(--panel); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; }
.top .in { max-width: 1180px; margin: 0 auto; padding: 0 16px; display: flex; align-items: center; gap: 4px;
  overflow-x: auto; white-space: nowrap; scrollbar-width: none; }
.top .in::-webkit-scrollbar { display: none; }
.brand { font-weight: 800; margin-right: 14px; padding: 11px 0; letter-spacing: -.02em; color: var(--ink);
  display: inline-flex; align-items: center; gap: 9px; font-size: 17px; }
.brand:hover { text-decoration: none; }
.top.guest { position: static; }
.top nav a { color: var(--muted); padding: 15px 10px; display: inline-block; border-bottom: 2px solid transparent; }
.top nav a.on { color: var(--ink); border-bottom-color: var(--accent); }
.top nav a:hover { text-decoration: none; color: var(--ink); }
.badge { background: var(--accent); color: var(--accent-ink); border-radius: 99px; font-size: 12px;
  padding: 1px 7px; margin-left: 4px; }
.spacer { flex: 1; }
main { max-width: 1180px; margin: 0 auto; padding: 22px 16px 60px; }
h1 { font-size: 24px; margin: 0 0 16px; letter-spacing: -.01em; }
h2 { font-size: 17px; margin: 0 0 12px; }
h3 { font-size: 15px; margin: 14px 0 6px; }
.muted { color: var(--muted); }
.small { font-size: 13px; }
.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 18px;
  margin-bottom: 16px; }
.grid { display: grid; gap: 16px; }
.g2 { grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); }
.g3 { grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); }
.stat { font-size: 28px; font-weight: 700; letter-spacing: -.02em; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { text-align: left; padding: 8px 8px; border-bottom: 1px solid var(--line); vertical-align: top; }
th { color: var(--muted); font-weight: 600; font-size: 12px; text-transform: uppercase; letter-spacing: .03em; }
.tw { overflow-x: auto; }
input, select, textarea { width: 100%; padding: 9px 10px; border: 1px solid var(--line); border-radius: 8px;
  background: var(--bg); color: var(--ink); font: inherit; }
textarea { min-height: 160px; font-family: ui-monospace, Menlo, Consolas, monospace; font-size: 13.5px; }
label { display: block; font-size: 13px; color: var(--muted); margin: 10px 0 4px; }
label.inline { display: inline-flex; align-items: center; gap: 6px; color: var(--ink); font-size: 14px; }
label.inline input { width: auto; }
.row { display: flex; gap: 12px; flex-wrap: wrap; }
.row > * { flex: 1; min-width: 140px; }
button, .btn { display: inline-block; padding: 8px 14px; border-radius: 8px; border: 1px solid var(--line);
  background: var(--panel); color: var(--ink); font: inherit; font-size: 14px; cursor: pointer; white-space: nowrap; }
button:hover, .btn:hover { border-color: var(--muted); text-decoration: none; }
.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); }
.danger { color: var(--err); }
form.i { display: inline; }
.pill { display: inline-block; font-size: 12px; padding: 1px 8px; border-radius: 99px; background: var(--line); }
.pill.running, .pill.active, .pill.sent, .pill.reply, .pill.replied { background: var(--ok-soft); color: var(--accent); }
.pill.paused, .pill.auto, .pill.pending { background: var(--warn-soft); color: var(--warn); }
.pill.bounced, .pill.error, .pill.negative, .pill.bounce, .pill.stopped { background: var(--err-soft); color: var(--err); }
.flash { padding: 10px 14px; border-radius: 8px; margin-bottom: 10px; background: var(--ok-soft); }
.flash.err { background: var(--err-soft); color: var(--err); }
.note { background: var(--warn-soft); color: var(--ink); padding: 10px 14px; border-radius: 8px; font-size: 14px; }
.bar { height: 6px; background: var(--line); border-radius: 99px; overflow: hidden; margin-top: 6px; }
.bar i { display: block; height: 100%; background: var(--accent); }
.pre { white-space: pre-wrap; font-size: 14px; background: var(--bg); padding: 12px; border-radius: 8px;
  border: 1px solid var(--line); }
.tabs a { margin-right: 12px; }
.tabs a.on { font-weight: 700; color: var(--ink); }
.actions { display: flex; gap: 6px; flex-wrap: wrap; }
.login { max-width: 400px; margin: 10vh auto; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
code { background: var(--bg); padding: 1px 5px; border-radius: 4px; font-size: 13px; }
details summary { cursor: pointer; color: var(--accent); }

/* поддержка */
.seg { display: flex; flex-wrap: wrap; gap: 6px; }
.seg label { margin: 0; color: var(--ink); font-size: 14px; }
.seg input { position: absolute; opacity: 0; width: 1px; }
.seg span { display: inline-block; padding: 6px 12px; border: 1px solid var(--line); border-radius: 99px; cursor: pointer; }
.seg input:checked + span { background: var(--accent-soft); border-color: var(--accent); color: var(--accent); }
.seg input:focus-visible + span { outline: 2px solid var(--accent); outline-offset: 2px; }
.ticket-row { display: flex; flex-direction: column; gap: 2px; padding: 10px 0; border-bottom: 1px solid var(--line);
  color: var(--ink); }
.ticket-row:last-child { border-bottom: 0; }
.ticket-row:hover { text-decoration: none; }
.ticket-row:hover .ticket-subj { color: var(--accent); }
.ticket-subj { font-weight: 600; }
.dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--accent); margin-right: 7px;
  vertical-align: 1px; }
.chat { display: flex; flex-direction: column; gap: 12px; max-height: 60vh; overflow-y: auto; }
.msg { max-width: 78%; display: flex; flex-direction: column; }
.msg.mine { align-self: flex-end; align-items: flex-end; }
.msg .bubble { padding: 10px 14px; border-radius: 14px; white-space: pre-wrap; background: var(--bg); border: 1px solid var(--line); }
.msg.mine .bubble { background: var(--accent-soft); border-color: transparent; border-bottom-right-radius: 4px; }
.msg.theirs .bubble { border-bottom-left-radius: 4px; }
.msg .meta { font-size: 12px; color: var(--muted); margin-top: 3px; }
.chat-form { display: flex; gap: 10px; align-items: flex-end; }
.chat-form textarea { min-height: 70px; font-family: inherit; font-size: 15px; }